• +60 19-727 0972
  • info@openjournalsystems.my

OJS Support and Maintenance

Our

OJS Features
|| OJS Support and Maintenance

OJS Support Overview

Open Journal Systems (OJS) is an open source software program, and like all similar programs, ongoing OJS support is critical. OpenJournalSystems.com.my provides you with professional OJS support and maintenance services, including regular OJS upgrades, backups, migration, comprehensive security monitoring, audits, and expert OJS troubleshooting.

With OpenJournalSystems.com.my providing on-going OJS support and maintenance, your journal personnel will be free to focus on the editing, reviewing, and presentation of the content of your publications. Our focus is a high response rate, and making sure that your Open Journal Systems is always up and running. Our proactive OJS support team will take care of your OJS day-to-day needs, and will always be ready for any issues that may arise.

We know Open Journal Systems! and have provided technical solutions for over 1000 clients since 2013. Our knowledgeable OJS support team members are very active in the Open Journal Systems community and have been instrumental in developing numerous plug-ins for OJS.

The best part is that OJS support is included absolutely free in all of our OJS hosting plans.

|| OJS SUPPORT AND MAINTENANCE

OJS Support Features

Regular OJS Upgrades

Our professional OJS support service includes regular OJS upgrades to keep Open Journal Systems secure, functioning, and up-to-date with the latest developments and new plug-ins.

Regular OJS Backups

All of our support plans include regular backups of your entire OJS file system as well as the database for restoration in the unlikely event of a disaster recovery.

OJS Migration

Whether moving your entire OJS installation to a new host, or just relocating the content into a new OJS installation, our OJS migration services can assist with transferring your journal and its content safely and quickly.

OJS Security Monitoring

Your OJS support will also include the implementation of cutting-edge security policies and protocols. This includes monitoring for malware to ensure your OJS files and database are always safe and secure against any intrusions or cyber attacks.

OJS Troubleshooting

The service included with our OJS support also covers fixes for any bugs that could prevent Open Journal Systems and its existing features from working the way they were originally designed.

OJS Site Audit

We will perform a bi-annual review of your OJS site from many different angles and then, present our findings and recommendations to you in a document with a clear road map for taking the next steps.